Effective Date: November 8, 2024
Thank you for visiting https://craftedtimeless.online (the “Site”). Lance Fulton Architect (Pty) Ltd (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect information about you in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using the Site or our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect various types of personal data in the following ways:
- Personal Identification Information: This includes your name, email address, phone number, and postal address when you complete forms on our Site or communicate with us.
- Transactional Information: Information regarding your purchases, such as products or services ordered, billing details, and payment information.
- Technical Data: We collect information about your device, browsing actions, and patterns through cookies and similar tracking technologies, including IP addresses, browser type, time zone settings, and browsing history.
- Usage Data: Information about how you use our Site, products, and services, including pages visited, time spent on the Site, and interaction with content.
2. How We Use Your Information
We use your personal data only as permitted under applicable law. This includes processing personal data for:
- Providing Services: Fulfilling orders, managing transactions, responding to inquiries, and providing support.
- Improving Our Services: Analyzing data to improve the functionality, performance, and experience of our Site.
- Marketing: Sending you information about products, services, and special offers. You can opt out of receiving marketing emails at any time by clicking the unsubscribe link.
- Legal Compliance: Fulfilling our legal obligations, such as tax reporting and record-keeping.
- Security and Fraud Prevention: Ensuring the security of our Site and detecting or preventing fraud.
3. Lawful Basis for Processing
Our processing of personal data is based on:
- Contractual Necessity: When data processing is required to fulfill our contract with you.
- Legitimate Interest: For purposes such as improving our services, marketing, and fraud prevention, as long as these do not override your rights.
- Consent: Where we have obtained your explicit consent, such as for sending promotional communications.
- Legal Obligation: Where we need to comply with a legal or regulatory obligation.
4. How We Share Your Information
We may share your personal data with:
- Service Providers: Third parties who perform services on our behalf, including payment processors, IT service providers, and marketing agencies.
- Legal Authorities: If required by law, we may disclose your information to government authorities or law enforcement agencies.
- Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to a new entity.
We do not sell, trade, or otherwise transfer your personal data to third parties for their direct marketing purposes without your explicit consent.
5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example, transactional records may be retained for tax purposes or in compliance with other legal obligations.
6. Security of Your Information
We implement reasonable physical, technical, and organizational security measures to protect your personal data against unauthorized access, disclosure, or destruction. However, please understand that no system is completely secure, and we cannot guarantee the absolute security of your data.
7. Your Rights Under GDPR
If you are located in the European Union, you have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal data.
- Deletion: You may request the deletion of your personal data where there is no good reason for us to continue processing it.
- Restriction of Processing: You have the right to request that we restrict the processing of your data under certain conditions.
- Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
- Object to Processing: You may object to the processing of your personal data for direct marketing or when based on legitimate interest.
- Withdraw Consent: Where we rely on your consent to process data, you may withdraw it at any time.
To exercise any of these rights, please contact us at architect.script@gmail.com. We will respond to your request within 30 days.
8. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to improve functionality, analyze usage, and enhance your experience. This Cookie Policy explains what cookies are, the types we use, why we use them, and your choices regarding cookies.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They serve various purposes, such as helping the website recognize your device, enabling certain functionality, and personalizing your experience. Cookies are either stored for a session (deleted when you close your browser) or as persistent files (stored until they expire or you delete them).
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the Site to function properly and cannot be turned off. They include:
- Login and authentication cookies that maintain your login status.
- Security cookies that protect the Site and user data.
- Performance and Analytics Cookies: These cookies help us analyze how visitors use our Site, allowing us to improve its performance and content. They track pages visited, time spent, and other interaction details. We use third-party services like Google Analytics to provide this data, ensuring anonymized information is used wherever possible.
- Functionality Cookies: These cookies allow us to remember choices you make, such as language preferences or region, to offer a more personalized experience. Disabling these cookies may limit some Site functionality.
- Advertising and Targeting Cookies: These cookies help us deliver relevant advertisements to you based on your interests. They also limit how often you see a specific ad and measure the effectiveness of ad campaigns. We work with third-party advertising networks that may place these cookies on your device.
Why We Use Cookies
We use cookies to:
- Enhance the usability and performance of our Site.
- Improve Site functionality and personalize content based on user preferences.
- Analyze user behavior for continuous improvement of services.
- Deliver targeted advertising and measure marketing effectiveness.
Third-Party Cookies
Our Site may contain cookies placed by third parties, such as analytics providers and advertising networks. We work with these providers to ensure that your privacy is protected and that the cookies comply with relevant data protection regulations. For details on third-party cookie usage, please review their privacy and cookie policies.
Your Choices Regarding Cookies
You have the right to control the use of cookies on our Site:
- Browser Settings: Most browsers allow you to manage your cookie preferences. You can set your browser to block or delete cookies or alert you when cookies are being used. However, disabling cookies may limit some functionalities on our Site.
- Opting Out of Analytics and Targeting Cookies: You can opt out of certain analytics and targeting cookies by following instructions provided by third-party providers. For instance, you may use tools like the Google Analytics Opt-Out Browser Add-On to prevent Google Analytics from collecting your data.
- Cookie Consent Banner: When you first visit our Site, you will see a cookie consent banner. By clicking “Accept,” you consent to the use of all cookies. You can change your consent preferences at any time by revisiting our Cookie Settings link at the bottom of each page on our Site.
Changes to This Cookie Policy
We may update our Cookie Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this section regularly to stay informed about how we use cookies and your options.
For more information about cookies and how to manage them, please refer to www.allaboutcookies.org.
By continuing to use our Site, you consent to our use of cookies in accordance with this Cookie Policy.
9. International Data Transfers
As a South African business, we primarily store and process your personal data in South Africa. However, data may be transferred to service providers located outside South Africa. We ensure adequate safeguards, such as contractual commitments, are in place for international data transfers, in compliance with applicable data protection laws.
10. Children’s Privacy
Our Site and services are not directed toward children under 16, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe we have collected information from a child under 16, please contact us to request deletion.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically to stay informed about our data protection practices. Changes will be posted on this page, and significant updates will be communicated directly to you when appropriate.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Lance Fulton Architect (Pty) Ltd
Address: 28 Chantilly, Willow Avenue, Craigavon, Sandton, 2191, Gauteng, South Africa
Email: architect.script@gmail.com
By using the Site or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.